Get support.

Do you need support? To make sure we can help you fast and straightforward, please consider the following notes:

• You can find instant help in the documentation of the particular application. All our software include a professional help system. Many questions will solve itself that way.
  
  The help system is available in every application under its "Help" menu.
  
  More over have a look into the "release notes". The "release notes" contain valuable information of what changed in a specific release.
  
  
• Please also read carefully our FAQ's of an application on our homepage and subscribe our newsletter . Many questions are already answered there.
  
  
• In the case you do not find a solution and you still have a question, just write us an e-mail to in English or German.
  
  Please make sure, that your explanation of your request is as detailed and compact as possible, so that we can support you immediately without asking.

Report an error.

Do you detect an error? Please report it via e-mail to in English or German.

Please make sure that you send us a detailed but compact explanation of the occurred error. Among other things, your e-mail should include the error-message and most important - even if it is not easy - the steps, which caused the error.

The faster our engineers are able to reproduce the error, the sooner we can solve the error and provide you with a new release.

Still better meet the needs.

We use our applications ourselves continuously at our daily work and we want to improve these permanently in order to benefit still more.

But we also care about your practical benefit. On that account we invite you to tell us your wishes and suggestions. Your opinion is important to us!

Please use for this purpose our contact form  or send us simply an e-mail to .

Thank you very much.